MEADOW VEIL

Rìva gowns are handcrafted in Melbourne and made-to-order using your personal measurements as a guide. We recommend placing your order 8 months before your wedding date to allow time for creation and alterations.

If you need your gown sooner, please contact us at hello@rivabridal.com and we can advise on rush options or current availability.

Unsure of your size? If you’re uncertain about sizing, you can view our size chart and measuring guide here, or speak with us for personalised guidance.

SHIPPING

We provide free tracked shipping on all orders of wedding gowns to an Australian address.

We ship worldwide to most countries at a flat rate of $150. Import duties, customs and taxes are not included in the price and are the responsibility of the recipient. 

Fees charged by customs can vary, depending on the destination country and total order value. Please check with your country’s customs agency to determine what additional cost will be applied to your order.

RETURNS & REFUNDS

All our wedding gowns and veils are made to order and, as such, we cannot offer refunds or returns for change of mind. If you are unclear on any detail listed on the website, please contact us before you order so we can provide more images or further information.

If you do find a fault with your gown, please contact us within 48 hours of receipt. Provide a few images and a description of the issue so we can rectify as soon as possible.

We’ll provide you with instructions on how to return your order. Dresses need to be returned in the original packaging. We will cover the return postage fee in these instances.